Creating and Managing Groups

The first stage of using the War Room is setting up the groups of phrases and hashtags you want to follow during an event. This is done in the Group Management tab of the War Room.

Groups are connected to Brand Intelligence programs, so users using the same program will see the same groups in the War Room. For further information about programs see the  Settings Screen.

To select another program click the program’s name at the top of the screen and select the required program from the dropdown.

 

To set up a group

New group popup

Note:

A phrase can be added to multiple groups.

 

Further Group Management actions

 

See Also:

The War Room

Following Your Groups

Following an Event’s Trends